The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal With It

See on Scoop.itDesigning design thinking driven operations

Based on a research report Chess Media Group released last year on the State of Enterprise 2.0 Collaboration, the most common types of employee/user resistance (The Most Common Types of Employee Resistance To Enterprise Collaboration and How to Deal…

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About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

Posted on November 27, 2012, in Service management. Bookmark the permalink. Leave a Comment.

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