The Third Phase Of Social Marketing Is Upon Us: 5 Steps To Get Ahead
See on Scoop.it – Designing design thinking driven operations
It’s hard to escape hearing about social marketing platforms being acquired by major tech players these days.
See on www.fastcompany.com
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About Fred Zimny
Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies.
I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management.
Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities.
Expertise:
Service marketing
Leadership
Service management
Marketing performance and productivity
Change management.
Posted on November 21, 2012, in Service management. Bookmark the permalink. Leave a Comment.
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