Dr. Deming on Lean in 2012 :: Lean Sales and Marketing thru …
See on Scoop.it – Designing design thinking driven operations
Using Lean thru Service Design Thinking to drive Continuous Improvement in Lean Sales and Marketing, Lean Services, Lean Design. … Service Design · Lean Service Design Trilogy · Service Dominant Logic · Six Sigma …
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About Fred Zimny
Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies.
I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management.
Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities.
Expertise:
Service marketing
Leadership
Service management
Marketing performance and productivity
Change management.
Posted on November 13, 2012, in Service management. Bookmark the permalink. Leave a Comment.
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