Why Do Customers Use Social Networks for Customer Service? Because They Can… – Brian Solis

Oct 4

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See on www.briansolis.com

About Fred Zimny

Have been a service management professional for over twenty years. Successfully managed transition programs and front office operations within numerous major Dutch companies. I am also founder of www.serve4impact.com, an attempt to define the developments in the field of service design and service management. Interested in consulting, education and writing (and occasionally speaking) engagements, as well as blogging opportunities. Expertise: Service marketing Leadership Service management Marketing performance and productivity Change management.

Posted on October 4, 2012, in Service management. Bookmark the permalink. Leave a Comment.

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