Design Thinking as a Leadership Toolkit | Innovation Management


Design thinking may be conceptualized as a leadership skill – to nurture leaders grounded in human needs, able to identify and formulate insightful problem statements, capable of generating rich and viable ideas, and the …

via Designing design thinking driven operations | Scoop.it http://www.scoop.it/t/designing-designed-customer-service/p/2734129790/design-thinking-as-a-leadership-toolkit-innovation-management/original

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Posted on September 19, 2012, in Service management. Bookmark the permalink. 3 Comments.

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